Restaurant Technology That Owns the Full Dining Experience
Online Ordering, Food Delivery Apps & POS Integration
Matlab Infotech builds online ordering systems, food delivery apps, POS integrations, kitchen display systems, and loyalty programmes that help restaurants and food brands own the digital experience — from first click to table and back for repeat visits. Stop paying 30% commission to third-party apps.
0%
Commission on direct orders
28%
Increase in average order value with upsells
40%
Faster kitchen throughput with KDS
3×
More repeat orders from loyalty members
Common Challenges
We understand your business pain points
Before we write a single line of code, we study how Food & Restaurant businesses operate — and where technology can remove the biggest friction.
Third-Party Delivery Commission
DoorDash, Uber Eats, and Grubhub charge 15–30% per order. Without a direct ordering channel, restaurants surrender a third of their digital revenue.
Order Management Complexity
Juggling orders from multiple tablets (DoorDash, Uber Eats, own website) without a unified aggregator creates kitchen chaos and missed orders.
Menu Management Across Channels
Updating prices, 86-ing items, and adding seasonal specials across five ordering channels manually leads to errors and customer complaints.
No Customer Data Ownership
Third-party apps own the customer relationship. Restaurants cannot retarget, personalise, or build loyalty without first-party data.
POS Fragmentation
Online orders, delivery apps, and in-person POS often run on incompatible systems, forcing manual reconciliation and creating inventory blind spots.
Driver Coordination
Managing a fleet of delivery drivers — dispatch, routing, ETAs, and proof of delivery — without purpose-built software is operationally unsustainable at scale.
What We Build
Food & Restaurant Technology Solutions
Direct Online Ordering System
Commission-free web and mobile ordering with real-time menu management, upsell prompts, group ordering, and scheduled pickup or delivery.
Food Delivery App
Full-stack delivery apps with customer ordering, restaurant dashboard, driver dispatch, real-time tracking, and proof-of-delivery — white-labelled to your brand.
POS Integration Layer
Middleware that connects online orders, delivery apps, and QR-table ordering directly into your Square, Toast, Lightspeed, or custom POS without manual entry.
Kitchen Display System (KDS)
Touchscreen kitchen displays that receive, prioritise, and route orders to the correct prep stations — reducing ticket times by up to 40%.
QR Menu & Table Ordering
Contactless QR-code menus with full ordering and payment — reducing server walking time and increasing table-turn speed in dine-in venues.
Loyalty & Rewards Programme
Stamp-card and points-based loyalty systems with push-notification offers, birthday rewards, and win-back campaigns that triple repeat-order frequency.
Catering & Event Platform
B2B catering request portals with quote management, dietary-requirement capture, deposit billing, and event-day logistics coordination.
Inventory & Recipe Costing
Ingredient-level inventory tracking with recipe costing, waste logging, supplier ordering triggers, and food-cost percentage dashboards.
Our Expertise
Food & Restaurant Technology Capabilities
Features
Features We Implement
Intelligent Upselling
AI-driven upsell suggestions (add fries? upgrade size?) surfaced at cart that increase average order value by 28% without adding menu complexity.
Real-Time Order Status
Live order-status updates for customers via SMS and app notifications — reducing inbound "where is my order?" calls by 65%.
Split Bill & Group Pay
Dine-in and takeout group-ordering features with split-bill by item or equal share, and QR-code pay that eliminates the bill-request wait.
Dietary Filter & Allergen Tags
Menu items tagged with allergen and dietary information (vegan, gluten-free, halal) with customer-profile-based filtering for safe ordering.
Scheduled Ordering
Pre-order for future pickup or delivery with configurable lead times, capacity throttling by time slot, and kitchen-load balancing.
Multi-Location Menu Control
Centralised menu management that pushes updates to all locations instantly, with location-level overrides for pricing and item availability.
Staff & Tip Management
Configurable tip prompts on digital receipts, tip pooling calculations, and staff-performance dashboards integrated with payroll systems.
Review & Reputation Capture
Post-order review requests routed to Google and TripAdvisor with unhappy-customer intercept that resolves issues privately before a public review is posted.
Technology Stack
Tools & Technologies We Use
Frontend
- React Native
- React
- Next.js
- TypeScript
Backend
- Node.js
- GraphQL
- Redis
- WebSockets
Cloud & Data
- AWS
- PostgreSQL
- Redis
- S3
Integrations
- Stripe
- Toast POS API
- Twilio
- Google Maps
Compliance & Security
Built to the highest standards
Every Food & Restaurant solution we build is engineered with compliance and security at its core — not as an afterthought.
PCI DSS
Payment-card data tokenised and processed via certified gateways with no raw card data stored on restaurant systems.
GDPR / CCPA
Customer order history and marketing consent handled per EU and California privacy regulations.
Allergen Regulation (EU 1169/2011)
Menu allergen labelling requirements met for EU-facing digital menus and ordering systems.
ADA / WCAG 2.1 AA
Accessible ordering interfaces for diners with disabilities, required for US food-service brands.
How We Work
Our Development Process
A proven, repeatable process shaped around reducing risk and shipping quality software on time.
Discovery & Planning
We align on goals, user needs, compliance requirements, and technical constraints before writing a single line of code.
UI/UX Design
Research-led wireframes and interactive prototypes validated with real stakeholders before development begins.
Agile Development
Iterative two-week sprints with working demos, automated testing, and a shared staging environment you can access anytime.
QA & Testing
Manual exploratory, automated regression, performance, and security testing baked into every sprint — not bolted on at the end.
Launch & Support
Zero-downtime deployments, monitoring setup, team training, and a 90-day support window to ensure a smooth go-live.
Why Matlab Infotech
Why clients choose us
Dedicated Team
A focused team assigned exclusively to your project — no shared resources, no context switching.
Agile Development
Two-week sprints with working demos every cycle so you always know exactly where your product stands.
Flexible Hiring
Fixed-scope, dedicated, or hourly — choose the engagement model that fits your budget and timeline.
NDA Protection
Full IP ownership, signed NDAs before any work starts, and secure development environments throughout.
Fast Communication
Slack-first async culture with daily updates and a dedicated PM keeping you in the loop at every step.
Post-launch Support
90-day warranty on all launches plus flexible retainer plans to keep your product evolving post-release.
Timezone Overlap
Offices in India, Canada, and Ireland mean real working-hours overlap with North America and Europe.
Market Insights
Food & Restaurant by the numbers
25+
Food Brands Served
QSRs, fine-dining groups, ghost kitchens, and food-delivery start-ups.
$80M+
Direct Order Value
Commission-free order value processed through platforms we have built.
0%
Commission on Direct Orders
Every dollar ordered direct stays with the restaurant, not a marketplace.
3×
Repeat-Order Frequency
Loyalty-programme members order 3× more frequently than non-members.
Testimonials
What our clients say
"We moved 45% of our delivery orders off third-party apps within six months of launching the direct ordering platform. The commission savings funded a second kitchen."
Roberto Fonseca
Owner, Casa Fonseca Restaurant Group
"The KDS alone cut our ticket times from 14 minutes to 8. The integration with our Toast POS was seamless — our kitchen staff learned it in an afternoon."
Yuki Tanaka
Operations Director, Ramen Republic
FAQ
Frequently asked questions
Can you build a commission-free online ordering system?
Yes. We build web and mobile ordering systems that your brand owns, with no per-order commission — just your payment processor fee (typically 1.5–2.9%).
Do you build food delivery apps with driver tracking?
Yes. We build full-stack delivery apps covering customer ordering, restaurant management, driver dispatch, real-time GPS tracking, and ePOD.
Can you integrate with our existing POS (Toast, Square, Lightspeed)?
Yes. We have built integrations with Toast, Square, Lightspeed, Clover, and custom POS systems via their respective APIs and webhook architectures.
Do you build kitchen display systems?
Yes. We build touchscreen KDS applications that receive online, in-person, and delivery orders, route them to prep stations, and track ticket times.
Can you build QR-code table ordering and payment?
Yes. We build contactless dine-in ordering where guests scan a QR code, browse the menu, place orders, and pay — all without a server interaction.
Do you build loyalty and rewards programmes?
Yes. We build stamp-card, points, and tier-based loyalty systems with push-notification campaigns, birthday offers, and win-back sequences.
Can you aggregate orders from DoorDash, Uber Eats, and our own app?
Yes. We build order aggregation middleware that pulls orders from all channels into a single queue, reducing the number of tablets in your kitchen.
Can you build a catering and events ordering system?
Yes. We build B2B catering portals with quote management, dietary-requirement capture, deposit billing, and event-day coordination tools.
What is the typical timeline for an online ordering system?
A direct web and mobile ordering system with POS integration takes 8–12 weeks. A full delivery app with driver tracking takes 14–20 weeks.
Do you support multi-location and franchise restaurant groups?
Yes. Our platforms support centralised menu management, location-level overrides, consolidated reporting, and franchise-fee calculations for restaurant groups.
Ready to Stop Paying Commission and Own Your Customer Relationship?
Tell us your restaurant concept, order volume, and current tech stack. We'll design a direct-ordering strategy that pays for itself.
Let's Collaborate
Tell us about your project and we'll come back with a plan, a timeline, and a quote.