Travel Technology That Books More and Delights Guests
Custom Booking Engines, OTA Platforms & Hotel Management Systems
Matlab Infotech builds real-time booking engines, online travel agencies, hotel property management systems, and itinerary apps that convert lookers into bookers and one-time guests into loyal advocates. Our travel software handles the complexity of inventory, rates, and channels so your team can focus on hospitality.
42%
Increase in direct bookings
3×
Faster search results with cached availability
28%
Reduction in booking abandonment
99.9%
Engine uptime during peak travel seasons
Common Challenges
We understand your business pain points
Before we write a single line of code, we study how Travel & Hospitality businesses operate — and where technology can remove the biggest friction.
OTA Dependency & Commission Costs
Hotels and tour operators paying 15–25% OTA commission lose margin on every booking. A direct channel requires a booking engine that competes on UX and price.
Real-Time Inventory Complexity
Availability across room types, rate plans, packages, and distribution channels must stay perfectly synchronised to prevent double bookings and rate parity violations.
Fragmented Guest Experience
Pre-arrival emails, check-in, room service, concierge, and post-stay review requests managed in separate tools create disjointed guest journeys.
Seasonal Demand Spikes
Summer and holiday peaks drive enormous search and booking traffic that overwhelms systems not designed for elastic concurrency.
Global Distribution Complexity
Connecting to GDS networks (Amadeus, Sabre, Travelport), channel managers, and metasearch engines (Google Hotels, Trivago) requires specialist API expertise.
Dynamic Pricing Limitations
Static rate plans leave revenue on the table. Yield management requires demand signals, competitive rates, and automated price-adjustment logic.
What We Build
Travel & Hospitality Software Solutions
Booking Engine Development
Real-time availability booking engines for hotels, tours, activities, and transfers with dynamic pricing, upsell prompts, and single-page checkout.
Property Management System (PMS)
Front-desk, housekeeping, maintenance, and guest-communication modules in a single web-based PMS that integrates with your existing channel manager.
Online Travel Agency (OTA) Platform
Full-stack OTA platforms with flight, hotel, car, and package search, GDS connectivity, affiliate programmes, and multi-currency payment.
Channel Manager Integration
Two-way XML/REST connectivity to Booking.com, Expedia, Airbnb, and 50+ other channels via SiteMinder, Cloudbeds, or custom channel-manager APIs.
Mobile Concierge App
White-label guest apps for digital check-in, mobile key, in-room dining, spa booking, and real-time chat with staff — reducing front-desk queues by 60%.
Revenue Management System
ML-driven yield management tools that analyse demand forecasts, competitor rates, and occupancy patterns to recommend optimal pricing in real time.
Tour & Activity Booking Platform
Operator portals with tour-inventory management, guide scheduling, waiver capture, and reseller APIs for OTA distribution of experiences.
Loyalty & CRM Platform
Guest-profile databases with stay history, preferences, and spend analytics that power personalised offers and tiered loyalty reward programmes.
Our Expertise
Travel & Hospitality Technology Capabilities
Features
Features We Implement
Instant Confirmation & E-Vouchers
Automated booking confirmations with branded e-vouchers, QR codes, and calendar invites delivered seconds after payment.
Group & MICE Booking
RFP management, block allocation, and event-planner portals for meetings, incentives, conferences, and exhibitions business.
Abandoned Booking Recovery
Automated email sequences with personalised offers that recover up to 15% of guests who start but do not complete a reservation.
Dynamic Packaging
Bundle flights, hotels, transfers, and activities into packages with configurable margins and instant availability confirmation from each supplier.
Review & Reputation Management
Post-stay survey automation with TripAdvisor and Google Review integrations that feed sentiment data into your CRM for service recovery.
Multi-Language & Multi-Currency
Serve global travellers in their preferred language and currency with automatic exchange-rate updates and locale-specific date formats.
Housekeeping & Maintenance Ops
Mobile task-management apps for housekeeping and maintenance teams with real-time room-status updates visible to the front desk.
Analytics & Revenue Reporting
RevPAR, ADR, occupancy, and channel-performance dashboards that give revenue managers the data to act on every morning.
Technology Stack
Tools & Technologies We Use
Frontend
- React
- Next.js
- TypeScript
- Tailwind CSS
Backend
- Node.js
- Python
- GraphQL
- Redis
Cloud & Data
- AWS
- PostgreSQL
- Elasticsearch
- CloudFront CDN
Integrations
- Amadeus
- SiteMinder
- Stripe
- Twilio
Compliance & Security
Built to the highest standards
Every Travel & Hospitality solution we build is engineered with compliance and security at its core — not as an afterthought.
PCI DSS
Payment-card processing via certified gateways and tokenisation to protect cardholder data throughout the booking flow.
GDPR / CCPA
Guest consent management, data-subject rights, and cookie compliance for EU and California travellers.
IATA NDC
New Distribution Capability standard for airlines distributing rich content through direct and agency channels.
ADA / WCAG 2.1 AA
Accessible booking flows for travellers with disabilities, required for US-facing travel brands.
How We Work
Our Development Process
A proven, repeatable process shaped around reducing risk and shipping quality software on time.
Discovery & Planning
We align on goals, user needs, compliance requirements, and technical constraints before writing a single line of code.
UI/UX Design
Research-led wireframes and interactive prototypes validated with real stakeholders before development begins.
Agile Development
Iterative two-week sprints with working demos, automated testing, and a shared staging environment you can access anytime.
QA & Testing
Manual exploratory, automated regression, performance, and security testing baked into every sprint — not bolted on at the end.
Launch & Support
Zero-downtime deployments, monitoring setup, team training, and a 90-day support window to ensure a smooth go-live.
Why Matlab Infotech
Why clients choose us
Dedicated Team
A focused team assigned exclusively to your project — no shared resources, no context switching.
Agile Development
Two-week sprints with working demos every cycle so you always know exactly where your product stands.
Flexible Hiring
Fixed-scope, dedicated, or hourly — choose the engagement model that fits your budget and timeline.
NDA Protection
Full IP ownership, signed NDAs before any work starts, and secure development environments throughout.
Fast Communication
Slack-first async culture with daily updates and a dedicated PM keeping you in the loop at every step.
Post-launch Support
90-day warranty on all launches plus flexible retainer plans to keep your product evolving post-release.
Timezone Overlap
Offices in India, Canada, and Ireland mean real working-hours overlap with North America and Europe.
Market Insights
Travel & Hospitality by the numbers
18+
Travel Clients Served
Hotels, OTAs, tour operators, and airline ancillary teams across 4 continents.
5M+
Bookings Processed Annually
Cumulative reservations flowing through platforms we have built.
42%
Direct Booking Uplift
Average increase in direct bookings after deploying our booking engine.
60%
Front-Desk Queue Reduction
Achieved by hotel clients deploying our mobile check-in and concierge apps.
Testimonials
What our clients say
"Direct bookings went up 38% in the first six months after we launched the new booking engine. The OTA commission savings funded the project within a year."
Elena Marchetti
Director of Revenue, Bellavista Resorts
"Our GDS integration was broken for two years with our previous vendor. Matlab Infotech fixed it and extended it to cover NDC in eight weeks."
Tom Callahan
Head of Distribution, SkyRoute Travel
FAQ
Frequently asked questions
Can you build a booking engine that competes with OTA UX?
Yes. We build booking engines with real-time availability, dynamic pricing, package bundling, and one-page checkout that consistently outperform template-based solutions on conversion.
Do you integrate with Amadeus, Sabre, or Travelport GDS?
Yes. We have built GDS connectivity for all three using their Web Services and REST APIs, as well as IATA NDC for direct airline content.
Can you connect to channel managers like SiteMinder or Cloudbeds?
Yes. We build two-way integrations via the SiteMinder XML API, Cloudbeds REST API, and direct OTA extranet connections for Booking.com and Expedia.
Do you build mobile concierge and digital check-in apps?
Yes. We build white-label iOS and Android apps with PMS integration for mobile check-in, digital room keys (via NFC/BLE), in-app chat, and service requests.
Can you implement dynamic pricing / yield management?
Yes. We build rules-based and ML-driven rate-management tools that adjust prices based on occupancy, lead time, competitor rates, and demand forecasts.
How do you handle peak booking seasons without downtime?
We architect with auto-scaling compute, read replicas, Redis availability caching, and queue-based booking writes so search and checkout remain fast under any load.
Can you build a tour and activity booking platform?
Yes. We have built operator portals with tour-inventory management, guide scheduling, participant waivers, and OTA distribution APIs for experiences businesses.
Do you support multi-property hotel groups?
Yes. Our PMS and booking-engine architecture supports multi-property hierarchies with centralised reporting, cross-property loyalty, and property-level configuration.
What is the typical timeline for a hotel booking engine?
A direct booking engine with PMS integration, payment, and email automation takes 10–14 weeks. A full OTA platform typically takes 20–28 weeks.
Can you integrate guest reviews and reputation management?
Yes. We integrate TripAdvisor Review Express, Google Business API, and custom survey tools that automatically request reviews post-stay and surface responses in your dashboard.
Ready to Drive More Direct Bookings and Delight More Guests?
Tell us about your property type, current tech stack, and booking volume. We'll design a solution that pays for itself.
Let's Collaborate
Tell us about your project and we'll come back with a plan, a timeline, and a quote.